Rated one of the world’s top gardens, Trebah Garden tasked Hart Miller Design with modernising the existing café to increase capacity, enhance food presentation and improve the customer flow.
Our ambition was to achieve a well thought-through, natural simplicity that would complement the café’s architecture and resonate with the iconic, sub-tropical gardens. We carefully considered the experience from the visitors’ perspective and identified an opportunity to make the café a more integral part of the experience, lengthen stays and in return, increase average spend.
Key to this was to consider both the interior and exterior spaces as a whole and ensure a flow across the spaces; we did this with a consistency of materials and furniture inside and out, and with a space plan that effectively brings the outside in.
Drawing the visitors in to the space we commissioned a 9-metre wooden lighting sculpture from designers Eleanor Bell and Tom Raffield above the service counter, creating an intricate and striking focal point to balance with the natural simplicity of our materials palette.
The project presented us a unique challenge, allowing only 3 weeks on site. This gave us the opportunity to execute with precision and efficiency on a short timescale, negotiating with a respected board of trustees and stakeholders to deliver the project on time.
The Trebah Garden Trust enjoyed a 15% uplift in sales in the new café’s first season.
Project completion: 2016